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Configuration Guid...
GreenPacket OT235 Outdoor Antenna & WN600 Indoor Router
GreenPacket OD235 Outdoor Antenna & Other Indoor Routers
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WiBroniks
Can I combine WiBroniks and Fibroniks under same ZOL ID?
Does the Wi-Fi signal cover my house?
Can l pay my subscription in advance using the prevailing monthly subscription?
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miBroniks
Covered Areas
Compatible Mobile Phones
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Fibroniks
What is Fibroniks?
What else do I get on Fibroniks?
How reliable is Fibroniks
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Night Owl Service
How Does Night Owl Work
What is your Fair Usage Policy?
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Fibroniks on the G...
How do I register?
How do I edit my user details?
How do I get connected?
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Fibroniks ZOOM
What is Fibroniks ZOOM?
How Does Fibroniks ZOOM Work?
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ZOLspot
How do I access ZOLspot with my Fibroniks package?
Can I connect to AfricaHub Secure?
How can I pay for ZOLspot access?
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Safe Surf/Content ...
Safe Surf
Content Control
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Payment & Billing
EcoCash Payments
Banks' USSDs Payments
Bank Deposit/Transfer
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VSAT
What is VSAT?
What are the Benefits of VSAT?
How do I sign Up for VSAT?
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ZOL Broadband
What is ZOL Broadband
What packages are available on ZOL Broadband
How do I get connected on ZOL Broadband
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ZOLPhone
Can I use ZOLphone on my smart phone (Android or iPhone)?
Can I have more than 1 ZOLphone number?
Can businesses enjoy features such as number mobility using the ZOLphone app?
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CrashPlan
How different is ZOL's CrashPlan from other cloud backup services?
How many computers can I backup with my CrashPlan home account?
How do I signup for CrashPlan?
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ZOL Tech Radio &Te...
HOW TO: Improve your iPhone's fingerprint scanner functionality
HOW TO: Animate your Facebook profile photo
How can I get my printer to work?
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ZOL Geeks
How can ZOLGeeks help my business?
How can ZOLGeeks help me at home?
How much do the ZOLGeeks services cost?
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VoIP Platform Migr...
I haven't used my line in the last 90 days, but I want to keep it?
Is there any cost change to the service?
I bought an old voucher for VoIP, what happens to it?
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Pay as You Go Migr...
How do I buy a bundle
Do the old subscription charges apply?
Can I purchase Night Owl on PAYG?
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Anniversary Billin...
As an existing customer is it mandatory for me to change my current billing cycle.
I am an existing customer; how will my billing cycle be regularized to anniversary billing?
If I change packages after my billing cycle starts, will my billing date remain the same?
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Service Management
How do I check my services?
How do I check my usage?
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Account Management
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Forgot Password
Change Password
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Modem Management
How to view modem connected devices?
How do I change my wi-fi network name?
How do I change my wi-fi network password?
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Troubleshooting
How to troubleshoot Fibre MPLS
How to troubleshoot Fibroniks Fault
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USSD
Do I require a smart phone to use the USSD?
Can I dial the USSD from any network?
Can I register using more than one number?
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