Modem Management

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How to view modem connected devices?

Would you like to see a list of all the devices that a currently allowed to access the internet by your modem? Simply follow the steps below:

On the myZOL website,

  1. Go to myZOL.co.zw.
  2. Click on My Account > My services.
  3. Click the option Manage services to view all the service's details.
    NOTE:If you have a compatible modem, the page that follows is where you will see the Modem card.
  4. Click on Manage device.
  5. Click the View connected devices button and wait.

After the data has been retrieved you will be taken to the Connected devices page.

How do I change my wi-fi network name?

Do you want to change your wi-fi network name? Simply follow the steps below:

On the myZOL website,

  1. Go to myZOL.co.zw.
  2. Click on My Account > My services.
  3. Click the option Manage services to view all the service's details.
    NOTE:If you have a compatible modem, the page that follows is where you will see the Modem card.
  4. Click on Manage device.
  5. Click the Update name/password button and wait.
  6. Enter the new wi-fi network name in the New SSID text field.
  7. Click SAVE to confirm.

The new wi-fi network name might take a couple of minutes to take effect.

Remember, if you are currently connected to this wi-fi network, you will immediately be disconnected because of this name change. You will need to reconnect to the wi-fi network under it's new name, and then enter the password.

How do I change my wi-fi network password?

Do you want to change your wi-fi network password? Simply follow the steps below:

On the myZOL website,

  1. Go to myZOL.co.zw.
  2. Click on My Account > My services.
  3. Click the option Manage services to view all the service's details.
    NOTE:If you have a compatible modem, the page that follows is where you will see the Modem card.
  4. Click on Manage device.
  5. Click the Update name/password button and wait.
  6. Click the Update password tab.
  7. Enter the new password and re-type new password.
  8. Click SAVE to confirm.

The new wi-fi network password might take a couple of minutes to take effect.

Remember, if you are currently connected to this wi-fi network, you will immediately be disconnected because of this password change. You will need to reconnect to the wi-fi network, and then enter the new password.