Account Management

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How do I register to myZOL?

myZOL

Would you like to register for myZOL for the first time? Simply follow the steps below:

On the myZOL website,

  1. Go to myZOL.co.zw.
  2. Click the Register now link that's just below the navigation bar.
  3. Fill in the form and click the REGISTER button to confirm. myZOL send your myZOL username and password to the email address you entered in the form.
  4. You have have successfully completed registration to myZOL.
    NOTE: See Sign in with Google for steps on how to setup signing in with your Google account.

On your myZOL mobile app,

  1. Go to My Account.
  2. Select the No username? Create an account to access your ZOL services. link.
  3. Fill in the form and click the tick button (✓) button to confirm. myZOL send your myZOL username and password to the email address you entered in the form.
  4. You have have successfully completed registration to myZOL.
    NOTE: See Sign in with Google for steps on how to setup signing in with your Google account.

Sign in with Google

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Do you want to make signing in to myZOL a lot easier? Simply follow the steps below:

On the myZOL website,

  1. Login at myZOL.co.zw.
  2. Click on My Account > My profile.
  3. Click the LINK button under the Google logo.
  4. Click the Sign in with Google button under the Google logo.
    NOTE: If your browser is already logged-in to you Google account, skip to step 6.
  5. Choose an account you'd like to link to your myZOL account.
  6. The Sign in with Google button text will change to Signed in with Google and you will automatically be redirected back to your My profile page. Your accounts are now linked.

You can now login to your myZOL account by clicking the Sign in with Google button on the Login page.

Forgot Password

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Forgotten your password and you need a reset? No worries follow the steps below:

On the myZOL website,

  1. Login at myZOL.co.zw.
  2. Click the LOGIN button.
  3. Click the Forgot Password? link.
  4. Fill in the form.
  5. Click RESET to confirm.

On your myZOL mobile app,

  1. Select the menu icon at the top left of the screen.
  2. Select My Account.
  3. Select forgot.
  4. Fill in the form.
  5. Select the tick at the top right of the screen to confirm.

Change Password

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Do you want to change your password and customise it? Simply follow the steps below:

On the myZOL website,

  1. Login at myZOL.co.zw.
  2. Click on My Account > My profile.
  3. Enter the Old Password.
  4. Enter the new password and re-type new password.
  5. Click SAVE to confirm.

On your myZOL mobile app,

  1. Select the menu icon at the top left of the screen.
  2. Login at My Account.
  3. Select Change Password.
  4. Fill in the form.
  5. Select the tick at the top right of the screen to confirm.

Unlink Google Account

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Do you want to unlink your Google account and myZOL account? Simply follow the steps below:

On the myZOL website,

  1. Login at myZOL.co.zw.
  2. Click on My Account > My profile.
  3. Click the UNLINK button to confirm.
  4. You will automatically be redirected back to your My profile page. Your accounts are now unlinked.

You will no longer be able to use Google to sign in to this myZOL account.

If you would like to re-link to Google later, simply click the LINK button in your My profile page to get linked again.