Payment & Billing

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How do I Top-up my account?

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For instant access, you can purchase top-ups in any of the following ways:

On the myZOL website,

  1. Login at myZOL.co.zw.
  2. Click on Shop > Buy Data.
  3. Click BUY A TOP-UP against the service you would like to purchase data for.
  4. Select your preferred method of purchase; EcocashPayNow or My BalanceNB: My Balance refers to credit that is in your ZOL account. This balance can be viewed on the  myZOL.co.zw Home Page once you log in.
  5. Select the Top-up package you want.
  6. Follow prompts to complete the purchase.

On your myZOL mobile app,

  1. Go to My AccountBuy a top-up.
  2. Click on the service you would like to purchase data for.
  3. Select your preferred method of purchase; EcocashPayNow or My Balance.
  4. Click the tick next to Purchase top-up to confirm.
  5. Follow prompts to complete the purchase.

For video directions on how to top-up from your phone click here.

How to make Payment

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Enjoy a more convenient way to make payment with ZOL. Simply follow these easy steps:

On the myZOL website,

  1. Login at myZOL.co.zw.
  2. Click the ADD TO BALANCE button.
  3. Select your preferred method of payment; Ecocash or PayNow.
  4. Fill in the form.
  5. Select PROCEED to confirm.
  6. Follow prompts to complete your payment.

On your myZOL mobile app,

  1. Select the menu icon at the top left of the screen.
  2. Login at My Account.
  3. Select Make a payment.
  4. Select your preferred method of payment; Ecocash or PayNow.
  5. Fill in the form.
  6. Select the tick at the top right of the screen to confirm.
  7. Follow prompts to complete the purchase.

EcoCash Payments

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Our biller code is 01866.

EcoCash bill payments should reflect immediately in your ZOL account. You can check by logging into myZOL and clicking on "My Payments".

Need a quick reminder?

  1. Dial *151#
  2. Enter your EcoCash pin
  3. Select Make Payment
  4. Select Pay Bill
  5. Enter our biller code 01866
  6. Enter the amount you'd like to pay
  7. Enter the numeric part of your ZOL ID
  8. Reviewing the transaction details, and enter 1 to confirm

 

Tip: To make it easier next time, here's how to add ZOL to your personal biller list:

  1. Dial *151#
  2. Enter your EcoCash pin
  3. Select Wallet Services
  4. Select Register Biller
  5. Enter our biller code 01866
  6. Enter the numeric part of your ZOL id
  7. Enter 1 to confirm

I don't know much about EcoCash. How do I register for EcoCash?

Online Payments

For online payment solutions, please go to myzol.co.zw/knowledgebase/payment-billing/165/how-to-make-payment

Banks' USSDs Payments

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You can use the following Bank's USSDs to make the payment:

BANK USSD BANK USSD
Ecobank *245# NMB *240#
FBC *220# Stanbic *247#
MBCA *299# Steward *210#
Agribank *277# CABS *227#
BancABC *242#    

*For NBS and MyCash use the Mobile Banking Apps

Steps to settle bill:

Online Payment Options

  1. Enter USSD code/log into mobile banking app
  2. Enter your pin
  3. Bill Payment
  4. ZOL
  5. Enter the numeric part of your ZOL-ID
  6. Enter Amount

 

Bank Deposit/Transfer

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You can use the following Bank details to make the payment:

BANK BRANCH USD Account Number # SWIFT CODE
NMB Eastgate 240064332 NMBLZWHX
Stanbic Bank Nelson Mandela 9140002585595 SBICZWHX
CABS Platinum Club 1003140424  
Steward Bank Eastgate 1001967513 STBLZWHX
Standard Chartered Bank Borrowdale 8700212269000 SCBLZWHX
Standard Chartered Nostro Borrowdale 8740412269000  
Stanbic Bank Nostro Nelson Mandela 9140001069933  

PLEASE INCLUDE YOUR ZOL CUSTOMER ID TO ENSURE PROPER CREDIT TO YOUR ACCOUNT.

For all customers that make direct deposits, internal funds transfers and RTGS payments into any of our accounts:

  1. We will need a copy of the proof of payment.
  2. Please clearly write on the proof of payment the ZOL Customer ID of the account to be credited.
  3. Then send a copy of the proof of payment to billing@zol.co.zw.

 

Econet Shops

You can pay for ZOL services from any Econet shop around the country. Please Make sure that you always quote your ZOL Customer ID (Account Number example: ZOL-00001) whenever you make a payment for ZOL services.


For a list of Econet Shops around the country, click here.

ZOL Cash Payment Points

For walk in payments you can also visit the following payment points:

HARARE

ZOL Head Office

  • Stand 592, Block C
  • Sam Levy Office Park
  • Sam Levy's Village, Borrowdale
  • Harare
  • Tel: +263 8677 123 123

ZOL Eastgate

  • 3rd Floor 
  • Green Bridge, Eastgate
  • Harare
  • Tel: +263 8677 123 123

ZOL Shop Borrowdale

  • Shop No. 23
  • Sam Levy's Village, Borrowdale
  • Harare
  • Tel: +263 8677 123 123

ZOL Shop Westgate

  • East Mall (opposite Pick n Pay)
  • Westgate Shopping Center
  • Harare
  • Tel: +263 8677 123 123

Mark Manolis Sports

  • Shop 10
  • Avondale Shopping Centre
  • Harare
  • Tel: +263 (4) 308114

 

BULAWAYO

ZOL Shop

  • Shop 6
  • Selous Building
  • Cnr Jason Moyo & 10th Avenue
  • Bulawayo
  • Tel +263 8677 123 123

 

MUTARE

ZOL Shop

  • 1st Floor
  • Fidelity Life Towers
  • Mutare
  • Tel: +263 8766 123 123