Payment & Billing

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How do I Top-up my account?

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For instant access, you can purchase top-ups in any of the following ways:

On the myZOL website,

  1. Login at myZOL.co.zw.
  2. Click on Shop > Buy Data.
  3. Click BUY A TOP-UP against the service you would like to purchase data for.
  4. Select the Top-up package you want.
  5. Select your preferred method of purchase; EcocashPayNow or My BalanceNB: My Balance refers to credit that is in your ZOL account. This balance can be viewed on the  myZOL.co.zw Home Page once you log in.
  6. Follow prompts to complete the purchase.

On your myZOL mobile app,

  1. Go to My AccountBuy a top-up.
  2. Click on the service you would like to purchase data for.
  3. Select your preferred method of purchase; EcocashPayNow or My Balance.
  4. Click the tick next to Purchase top-up to confirm.
  5. Follow prompts to complete the purchase.

For video directions on how to top-up from your phone click here.

EcoCash Payments

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Our biller code is 01866.

EcoCash bill payments should reflect immediately in your ZOL account. You can check by logging into myZOL and clicking on "My Payments".

Need a quick reminder?

  1. Dial *151#
  2. Enter your EcoCash pin
  3. Select Make Payment
  4. Select Pay Bill
  5. Enter our biller code 01866
  6. Enter the amount you'd like to pay
  7. Enter the numeric part of your ZOL ID
  8. Reviewing the transaction details, and enter 1 to confirm

 

Tip: To make it easier next time, here's how to add ZOL to your personal biller list:

  1. Dial *151#
  2. Enter your EcoCash pin
  3. Select Wallet Services
  4. Select Register Biller
  5. Enter our biller code 01866
  6. Enter the numeric part of your ZOL id
  7. Enter 1 to confirm

I don't know much about EcoCash. How do I register for EcoCash?

Online Payments

For online payment solutions, please go to www.zol.co.zw/payments

Banks' USSDs Payments

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You can use the following Bank's USSDs to make the payment:

BANK USSD BANK USSD
Ecobank *245# NMB *240#
FBC *220# Stanbic *247#
MBCA *299# Steward *210#
Agribank *277# CABS *227#
BancABC *242#    

*For NBS and MyCash use the Mobile Banking Apps

Steps to settle bill:

Online Payment Options

  1. Enter USSD code/log into mobile banking app
  2. Enter your pin
  3. Bill Payment
  4. ZOL
  5. Enter the numeric part of your ZOL-ID
  6. Enter Amount

 

Econet Shops

You can pay for ZOL services from any Econet shop around the country. Please Make sure that you always quote your ZOL Customer ID (Account Number example: ZOL-00001) whenever you make a payment for ZOL services.

ZOL Cash Payment Points

For walk in payments you can also visit the following payment points:

HARARE

ZOL Head Office

  • Stand 592, Block C
  • Sam Levy Office Park
  • Sam Levy's Village, Borrowdale
  • Harare
  • Tel: +263 8677 123 123

ZOL Eastgate

  • 3rd Floor 
  • Green Bridge, Eastgate
  • Harare
  • Tel: +263 8677 123 123

ZOL Shop Borrowdale

  • Shop No. 23
  • Sam Levy's Village, Borrowdale
  • Harare
  • Tel: +263 8677 123 123

ZOL Shop Westgate

  • East Mall (opposite Pick n Pay)
  • Westgate Shopping Center
  • Harare
  • Tel: +263 8677 123 123

Mark Manolis Sports

  • Shop 10
  • Avondale Shopping Centre
  • Harare
  • Tel: +263 (4) 308114

 

BULAWAYO

ZOL Shop

  • Shop 6
  • Selous Building
  • Cnr Jason Moyo & 10th Avenue
  • Bulawayo
  • Tel +263 8677 123 123

 

MUTARE

ZOL Shop

  • 1st Floor
  • Fidelity Life Towers
  • Mutare
  • Tel: +263 8766 123 123