What is the process for requesting for a refund?

Refund Requests

Here are the steps to take when requesting for a refund:

On the myLiquid Home website,

  1. Click on My Account > My Receipts.
  2. Select the Receipt with the amount you would want to request a refund (i.e. by clicking it's Receipt number of it's View button).
  3. Click on Refund.
  4. Under Request Details enter the Category and Reason for Refund Request.
  5. Tick the Refunds Terms and Conditions checkbox to confirm you have read the terms.
  6. Click SEND REQUEST.

Thereafter, you can check your Liquid Home registered email account for a response.