The ease and convenience of banking on a mobile device is undeniable. However, this luxury does not come without any risk as cyber crime continues to plague various industries by taking advantage of the unknowing consumer.
This threat has seen banks make a concerted effort to educate their customers about the risks that they face and inform them on how to protect themselves by constantly keeping up to date with the latest Apps and security measures.
Download Apps from trusted sources
It is not safe to download Apps from suspicious or unknown sources as these can expose your mobile phone to malicious malware and viruses that can gain unauthorised access to your private information.
Install an up-to-date anti-virus application to your mobile device. Most Banks provide this free of charge to their customers.
SIM Swaps
Protect yourself from Sim Swap fraud by always keeping your phone switched on, ensuring that you have connection to the network and can send and receive messages.
Cellphone Banking
Memorise your PIN, never write it down or share it with anyone.
Choose an unusual PIN that is hard to guess and change it often.
Remember, for your own security you are required to re-enter your PIN before each transaction.
If you think your PIN has been compromised, visit your nearest branch and change it immediately.
Protect your phone content and personal information you saved by using a PIN or password to access your phone. Do not leave your phone unlocked.
Source - IT News Africa (adapted)