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How can I pay for ZOLspot access?

ZOLspot vouchers can be purchased in three ways:

• From ZOLspot voucher Vendors who will be at most of our ZOLspots
• From an online payment platform www.topup.co.zw where Ecocash and PayNow options are available
• From our cashiers at all our ZOL shops

 

 

EcoCash Payments

Payments to ZOL Zimbabwe can be made through EcoCash Bill Payments

Our biller code is 01866. EcoCash bill payments should reflect immediately in your ZOL account. You can check by logging into myZOL and clicking on "My Payments".

How do you make EcoCash Payments? Easy!

  • Dial *151# and enter your EcoCash pin
  • Press 2 to select Make Payment
  • Press 1 to select Pay Bill
  • Enter our Biller Code 01866
  • Enter the amount you would like to pay
  • Enter the numeric part of your ZOL Customer ID
  • Review the transaction details and enter 1 to confirm

Tip: To make it easier next time here is how to add ZOL to our personal biller list:

  • Dial*151#
  • Enter your EcoCash pin
  • Select Wallet Services
  • Select Register Biller
  • Enter our biller code 01866
  • Enter the numeric part of your ZOL id
  • Enter 1 to confirm

Econet Shops

You can pay for ZOL services from any Econet shop around the country. Please Make sure that you always quote your ZOL Customer ID (Account Number example: ZOL-00001) whenever you make a payment for ZOL services.

ZOL Cash Payment Points

For walk in payments you can also visit the following payment points:

HARARE

ZOL Head Office

  • Stand 592, Block C
  • Sam Levy Office Park
  • Sam Levy's Village, Borrowdale
  • Harare
  • Tel: +263 8677 123 123

ZOL Eastgate

  • 3rd Floor 
  • Green Bridge, Eastgate
  • Harare
  • Tel: +263 8677 123 123

ZOL Shop Borrowdale

  • Shop No. 23
  • Sam Levy's Village, Borrowdale
  • Harare
  • Tel: +263 8677 123 123

ZOL Shop Westgate

  • East Mall (opposite Pick n Pay)
  • Westgate Shopping Center
  • Harare
  • Tel: +263 8677 123 123

Mark Manolis Sports

  • Shop 10
  • Avondale Shopping Centre
  • Harare
  • Tel: +263 (4) 308114

 

BULAWAYO

ZOL Shop

  • Shop 6
  • Selous Building
  • Cnr Jason Moyo & 10th Avenue
  • Bulawayo
  • Tel +263 8677 123 123

 

MUTARE

ZOL Shop

  • 1st Floor
  • Fidelity Life Towers
  • Mutare
  • Tel: +263 8766 123 123

Online Payments

For online payment solutions, please go to www.zol.co.zw/payments

What are your reasons for this price alignment?

The price alignment is in line with the recent Monetary Policy Statement (“MPS”) announced by the Reserve Bank of Zimbabwe (“RBZ”) Governor on the 20th of February 2019. The Governor further established the RTGS Dollar as the official base currency of Zimbabwe in addition to the basket of currencies already in use.

Pricing for all our products and services will remain unchanged from our US Dollar denominated base price, when payment is made in US Dollars. However, when payment is made using the RTGS dollar, the price will be converted at the prevailing interbank foreign currency market exchange rate on the date of payment. As at the announcement of the MPS, the rate was 1US$:2.5RTGS$.

Can l pay my subscription in advance using the prevailing monthly subscription?

Yes, you can make payments in advance. Prepayments will be accepted on or after the publication of the Price Alignment Notification. RTGS$ payments will use the prevailing exchange rate on the day of payment effective 1 April 2019, whilst USD prepayments will be accepted using our US Dollar denominated base price.

NB: All prepayments are done against an invoice.

Did you align pricing on modem rentals?

All USD monthly rental and insurance charges have remained the same. However the RTGS$ monthly rental and insurance charges will be be converted at the prevailing interbank foreign currency market exchange rate on the date of payment.

What happens to customers who had paid in advance in USD using the October 2018 prices?

All advance payments should be made against a corresponding invoice for the billing cycle requested, and as such the months will be billed accordingly. For customers who have USD sitting in the account the prevailing subscription rate will be used to settle the invoice due that month.

Are you accepting advance payments in USD?

Yes we are, but these will be accepted only against an invoice for the advance period requested.