How can I get my printer to work?

ZOL Tech Radio &Tech Tips

For people who regularly use computers, a printer is probably the source of more headaches than anything else in your work day. "The printer is connected but nothing's printing" is a very common question faced by IT helpdesks all over the world.

How can you get your printer to work? Well here's three suggestions:


  1. Make sure the printer is indeed connected. Check your printer cable and if necessary, try a different cable or a different USB port. If your printer is connected wirelessly, check to make sure that both your laptop and printer are not only connected but on the same network.
  2. In the system tray of your computer, double click on the Windows printer to open up the print queue. Check to make sure there are no print jobs that are holding up the printing. Clear them to make sure your print job goes to the front of the queue. 
  3. Make sure your printer software is up-to-date. Check the model of your printer and download the relevant printer drivers for that particular printer. Often printer manufacturers will periodically put out fixes and patches for any bugs in their printer software, so make sure you have the latest drivers installed on your computer.